TOWA is a wholesale manufacturer and work with Sam’s Club for ten years. To purchase a Towa umbrella, please visit your local Sam’s Club store in your area.

The umbrella has one-year warranty. If you have questions with TOWA products, please contact us and request for a replacement service. Simply provide your valid receipt, we will send the replacement part to you by Federal Express.

Maintenance

In bad weather conditions, we highly recommend that umbrellas be closed, removed from their base, and stored, or laid horizontally. This will reduce the risk of damage to your umbrella, furniture, and other belongings or property. To ensure stability of your umbrella, please observe proper placement, and use sufficient weight (base). Weather damage is NOT covered under any umbrella warranty.

TOWA umbrellas are all rust-free! They are made of aluminum and are designed to require minimum maintenance. Cleaning with mild soap and water, and seasonal touch-up to any scratches and chips is all that is required. Touch Up paint in matching frame colors is available through your local home centers.

Sunbrella® fabric Care and cleaning

One of the best ways to keep Sunbrella fabrics looking good and to delay deep or vigorous cleaning is to properly maintain the fabrics. This can be accomplished by simply brushing off dirt before it becomes embedded in the fabrics, wiping up spills as soon as they occur or spot cleaning soon after stains occur.